This feature is for Enterprise users only and may not be available to you yet. You can learn more by clicking here.
Members of a role can clock into the role to become on-call for the role.
The on-call member is the only member to get notifications for new messages, but all members can handle and respond to messages sent to the role.
Once the on-call person decides to clock out, they can assign another role member to be on-call.
Other role members can also clock in anytime and take over the role.
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Go to your Roles tab.
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Select a role you want to clock in/out of. The role details will open.
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You can clock in and out of the role by tapping the switch on the left-hand side of Clock In/Out. The switch color will change depending on your status.
- If the switch is gray, it means that you are clocked out.
- If the switch is blue, it means that you are clocked in.
- If the switch is gray, it means that you are clocked out.
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Go to your Roles tab.
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Select a role you want to clock in/out of. The role details will open.
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You can clock in and out of the role by tapping the switch on the left-hand side of Clock In/Out. The switch color will change depending on your status.
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If the switch is gray, it means that you are clocked out.
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If the switch is blue, it means that you are clocked in.
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Go to your Roles tab.
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Select a role you want to clock in/out of.
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The role inbox will open.
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Click on the Clock In to this role button to clock in.
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Click Clock out from this role button to clock out.
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Additional info
- If someone is already clocked-in, you can take over the on-call, and the clocked-in user will get notified.
- You can assign another colleague to be on call while clocking out.