Mute and unmute chat notifications

Muting a chat

To mute a chat, follow these steps:

Android iOS Web
  1. From your inbox, tap and hold a conversation. Options to Pin, Clear badge (if you have unread messages), and Mute will appear in the header.
    Screenshot 2023-10-12 at 1.23.31 PM.png

  2. Select the Mute Icon (notifications_off-24px.svg).
  3. Choose how long you wish the conversation to be muted. Once muted, you will stop receiving notifications from the selected conversation.

Unmuting a chat

Android iOS Web
  1. From your inbox, tap and hold a muted conversation. Options to Pin, Clear badge (if you have unread messages), and Unmute will appear in the header.
    Screenshot 2023-10-17 at 2.57.35 PM.png

  2. Select the Unmute Icon (unmute.png). The conversation will be unmuted and will start receiving push notifications.

Additional info

By default, you will be notified when another user mentions you in a conversation that you have muted. You can toggle this setting in the notifications settings.

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