Download and save photos and videos to my computer (Web)

  Use the web app to download photos and videos to your computer. Media files cannot be downloaded to your phone.
Web
  1. Open the photo or video you wish to download. You can look for it through the   Library, or by opening up your photo or video from a conversation.
  2. Click download.

    (Web) Download Photo

Photos will be downloaded to your computer in a .jfif or .jpeg format, and videos in a .mp4 format.

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