Sign up and create a Celo account

1. Open Celo on your phone. See this article on how to download and install Celo if you do not have it.
2. From the Celo log in screen, press Sign Up to start creating your Celo account. Can't see the login screen?
3. Choose the country that you practice in.

4. Enter your email address and press Next. Celo will send a verification code to this email, so have your email on hand for quick access.
5. Enter the verification code and press Confirm Email.

6. Correctly fill out the form that appears and press Next when you are done.

7. Enter a new password for your Celo account, ensuring that your password has a minimum of 8 characters with at least one uppercase and lowercase letter, one number and one special character (e.g. $#!@&).
8. Press Create Celo Account to finalise your account's creation.

9. To find your colleagues more quickly and improve your Celo experience, you may be asked to set up some optional features. See the following section.

10. If prompted, allow Celo access to your contacts.

11. A list of your phone contacts will appear. Select the contacts you would like to add to Celo.

    Contacts who already have Celo will be sent a connection request.

    Contacts who do not have Celo will be sent an invitation via email to join you in using Celo.

Instantly join your workspace, if Celo recognises your email domain.

12. Pick your workspace from the list of eligible choices. Don't see your workspace?
13. Enter your department and job position. This information will appear in your Celo profile.

Your PIN is your fast way of accessing the Celo app.

14. Choose and enter a 4-digit PIN.
15. Re-enter your PIN for verification.

16. If Touch ID or Face ID is enabled on your phone, press Enable to use it to open Celo. Press Enable later to avoid doing so.

      Note that anyone who has a recognised fingerprint or facial biometrics on your device will be able to open Celo. See our Terms and Conditions   for more info.

1. Open the Celo app on your web browser ( Google Chrome or  Microsoft Edge) at app.celohealth.com  
2. From the Celo log in screen, press Sign Up to start creating your Celo account.
3. Choose the country that you practice in.

4. Enter your email address and press Next. Celo will send a verification code to this email, so have your email on hand for quick access.
5. Enter the verification code and press Confirm Email.

6. Correctly fill out the form that appears and press Next when you are done.

7. Enter a new password for your Celo account, ensuring that your password has a minimum of 8 characters with at least one uppercase and lowercase letter, one number and one special character (e.g. $#!@&).
8. Press Create Celo Account to finalise your account's creation.
9. You can now use your newly created credentials to log in to Celo.

Instantly join your workspace, if Celo recognises your email domain.

12. Pick your workspace from the list of eligible choices. Don't see your workspace?
13. Enter your department and job position. This information will appear in your Celo profile.

Your PIN is your fast way of accessing the Celo app.

14. Choose and enter a 4-digit PIN.
15. Re-enter your PIN for verification.

If you see a PIN screen instead of the login screen:

1. press Login Help
2. press Different User?

You will be taken to the login screen.

If you see a PIN screen instead of the login screen:

1. press Sign in with a different account.

You will be taken to the login screen.