• Pin and Unpin a conversation
• Message Recall
• Invite colleagues to a group or case via link
• How to create a chat, group or case
• Group and case admins
• Forward a message
• Change the name of a group or case
• How to mention someone
• Adding and removing group and case members
• Reply to messages in a chat, group or case
• Attach and send photos or videos to a chat, group or case
• How to view and edit case patient details
• Search for messages in a chat, group or case
• Leave a group or case
• Mute and unmute chat notifications
• Clear an unread badge
• Archive a chat, group or case
• Send a message to a contact
• Search for a chat, group or case